RUSNENDAR, E.; SOFYAN, R. A. Analisis Service Quality dan Store Layout terhadap Customer Satisfaction pada Borma Cabang Permata Cimahi. Economics Professional in Action (E-Profit), [S. l.], v. 2, n. 2, p. 111–130, 2020. DOI: 10.37278/eprofit.v2i2.309. Disponível em: https://jurnalunibi.unibi.ac.id/ojs/eprofit/article/view/309. Acesso em: 16 oct. 2026.