Rusnendar E, Sofyan RA. Analisis Service Quality dan Store Layout terhadap Customer Satisfaction pada Borma Cabang Permata Cimahi. eprofit [Internet]. 2020Aug.7 [cited 2026Oct.15];2(2):111-30. Available from: https://jurnalunibi.unibi.ac.id/ojs/eprofit/article/view/309