STRATEGI KOMUNIKASI DALAM MENYIAPKAN SUMBER DAYA MANUSIA UNTUK MENGHADAPI ERA DISRUPSI INOVASI
DOI:
https://doi.org/10.37278/artcomm.v1i1.73Abstrak
Nowadays, innovation in digital technology presents a representation of socio-culture in society. That innovation creates a new thing which is acceptable for the society, it brings consequences for markets which are competitive, and unpredictable. Disruptive innovation is term of those phenomena. Department of Human Capital Communication’s strategic role is under the management of Telkomsel. Department of HC Com’s job desk are preparing the human resources for passing through that challenge. The research’s goal is knowing more about communication strategic that has been set up by Department of HC Com. This research uses Philip Lesly’s communication planning model and focuses to element communication by Harold Laswell. This research uses descriptive qualitative method with case study which describes and multiplies the problems that exist in this research. The results of research are communication strategy through awareness. acceptance, action which determines the techniques, traits, forms of messages that can build, encourage, and create actions derived from communicator’s ideas through media that defined in accordance with organizational, intranet, emailblast, SMS Broadcast characteristics.
Keyword: Communication Strategy, Disruptive Innovation, Department of Human Capital Communication.
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