Development of Website-Based Outsourcing Services Negotiation System Using Extreme Programming Method at PT. XYZ

Authors

  • Dinar Rahayu Sistem Informasi, Ilmu Terapan dan Sains, Institut Pendidikan Indonesia Garut
  • Encep Riswan Suherlan Sistem Informasi, Manajemen Informatika dan Komputer, STMIK Bandung

DOI:

https://doi.org/10.37278/sisinfo.v7i2.1336

Keywords:

Outsourcing Service, Website-Based System, Extreme Programming, Object Oriented Programming, Black Box Testing

Abstract

This study develops a Website-Based Outsourcing Services Negotiation System for PT XYZ, addressing the company’s reliance on manual communication and document exchange, which previously caused delays and data inconsistencies. The system streamlines client registration, service submission, negotiation, and invoice generation. Extreme Programming (XP) was selected for its iterative adaptability to evolving user requirements, focusing on rapid prototyping, continuous feedback, and incremental improvement. An object-oriented design approach ensures modularity and maintainability, while black box testing validates functional accuracy. After deployment, negotiation process time was reduced by 35%, communication response time by 42%, and documentation completeness reached 100%, significantly enhancing operational efficiency, transparency, and record reliability. These measurable improvements demonstrate the system’s role in accelerating PT XYZ’s digital transformation and establishing a more structured, evidence-driven outsourcing negotiation process.

References

Fatoni, F., & Irawan, D. (2019). Implementasi Metode Extreme Programming dalam Pengembangan Sistem Informasi Izin Produk Makanan. Jurnal Sisfokom (Sistem Informasi Dan Komputer), 8(2), 159–164. https://doi.org/10.32736/sisfokom.v8i2.679

Hou, C., Lu, M., Deng, T., & Shen, Z. J. M. (2021). Coordinating project outsourcing through bilateral contract negotiations. Manufacturing & Service Operations Management, 23(6), 1466–1483. https://doi.org/10.1287/msom.2020.0911

Huang, H., Hu, M., Kauffman, R. J., & Li, T. (2021). The power of renegotiation and monitoring in software outsourcing: Substitutes or complements? Information Systems Research, 32(4), 1085–1107. https://doi.org/10.1287/isre.2021.1026

Lamada, M., Bakry, A., Ifani, A. Z., & Khaerunnisa, K. (2023). Development of Web-Based Project Tender Documents Application Using Extreme Programming Methods. Elinvo (Electronics, Informatics, and Vocational Education), 7(2), 101–111. https://doi.org/10.21831/elinvo.v7i2.49863

Putri, S. J., Galih, D., Putri, P., Hayuhardhika, W., & Putra, N. (2024). Analisis Komparasi pada Teknik Black Box Testing (Studi Kasus: Website Lars). Journal of Internet and Software Engineering, 5(1), 23-28. https://doi.org/10.22146/jise.v5i1.9446

Setyawati, E. (2021). Web-Based Management Information System for Services Development: A Literature Review. International Journal of Current Science Research and Review, 04(03), 175-185. https://doi.org/10.47191/ijcsrr/V4-i3-05

Shrivastava, A., Jaggi, I., Katoch, N., & Bhardwaj, A. (2021). A systematic review on extreme programming. Journal of Physics: Conference Series, 1969(1), 012046. https://doi.org/10.1088/1742-6596/1969/1/012046

Siska Narulita, Ahmad Nugroho, & M. Zakki Abdillah. (2024). Diagram Unified Modelling Language (UML) untuk Perancangan Sistem Informasi Manajemen Penelitian dan Pengabdian Masyarakat (SIMLITABMAS). Bridge: Jurnal Publikasi Sistem Informasi Dan Telekomunikasi, 2(3), 244–256. https://doi.org/10.62951/bridge.v2i3.174

Sitio, S. L. M., Tanu, D. Y., Solihin, S., Saifudin, A., & Desyani, T. (2023). Pengujian Blackbox pada Website Open Jurnal Universitas Pamulang Menggunakan Teknik Cause-Effect Relationship Testing. Jurnal Informatika Universitas Pamulang, 8(1), 102–106. https://doi.org/10.32493/informatika.v8i1.26885

Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Qi Dong, J., Fabian, N., & Haenlein, M. (2021). Digital transformation: A multidisciplinary reflection and research agenda. Journal of Business Research, 122, 889–901. https://doi.org/10.1016/j.jbusres.2019.09.022

Widhiastuti, S., Permata, R., & Hendrastuty, N. (2023). Rancang bangun sistem informasi kepegawaian berbasis website dengan menggunakan metode Extreme Programming pada kantor kelurahan X. Jurnal Teknologi dan Sistem Informasi, 10(10), 291-301.

Z. A. W. Sugandi, Y. A. Nugraha, S. N. Anam, and I. Darmayanti, ‘Implementasi Konsep Pemrograman Berorientasi Objek Dalam Aplikasi Pembukuan Keuangan Penjual Jus Buah Menggunakan Bahasa Pemrograman Java’, Jurnal Ilmiah IT CIDA, vol. 8, no. 1, p. 1, 2022, doi: 10.55635/jic.v8i1.154.

Downloads

Published

2025-08-27

How to Cite

Rahayu, D., & Suherlan, E. R. (2025). Development of Website-Based Outsourcing Services Negotiation System Using Extreme Programming Method at PT. XYZ. SISINFO : Jurnal Sistem Informasi Dan Informatika, 7(2), 213–228. https://doi.org/10.37278/sisinfo.v7i2.1336

Issue

Section

Articles