Analysis of the Usability of the Tinanggea Subdistrict Website Using the Usability Testing Method

Authors

  • Elda Indah Sanda Langi Department of Computer Science, Faculty of Engineering, Halu Oleo University
  • Isnawaty Isnawaty Department of Computer Science, Faculty of Engineering, Halu Oleo University
  • Frisilia Febiola Department of Computer Science, Faculty of Engineering, Halu Oleo University
  • Suci Wulandari Department of Computer Science, Faculty of Engineering, Halu Oleo University
  • Wa Ode Yurismawati Department of Computer Science, Faculty of Engineering, Halu Oleo University
  • Wa Rahmiyanti Department of Computer Science, Faculty of Engineering, Halu Oleo University
  • Awaliyah Fadhilatun Nisa Department of Computer Science, Faculty of Engineering, Halu Oleo University
  • Nindy Asmawaty Department of Computer Science, Faculty of Engineering, Halu Oleo University
  • Sheera Annisa Department of Computer Science, Faculty of Engineering, Halu Oleo University
  • Hasmina Tari Mokoi Department of Electrical Engineering, Faculty of Engineering, Halu Oleo University
  • Bambang Pramono Department of Computer Science, Faculty of Engineering, Halu Oleo University

DOI:

https://doi.org/10.37278/sisinfo.v8i1.1461

Keywords:

Website, Tinanggea District, Usability Testing, ISO 9241-11, System Usability Scale (SUS)

Abstract

The Tinanggea Subdistrict website provides information and public services for the community at the subdistrict level and surrounding areas. However, the existence of a website must be supported by a good level of usability so that the information provided to users is conveyed properly. This study aimed to analyze the usability level of the Tinanggea Subdistrict website using a usability testing method. The research method used was descriptive with a task-based usability evaluation approach. Testing was conducted by involving eight people who were assigned as users of the website. The usability level was measured using the System Usability Scale (SUS) in the form of a questionnaire consisting of 10 questions. The SUS scores of each user were calculated and averaged to obtain the overall website usability score. The test results show that the Tinanggea Subdistrict website scored 51.1, indicating that it is usable but still not optimal. This study also shows that the website has implemented usability principles, especially in terms of ease of navigation and error prevention. However, the website still needs various improvements, particularly in terms of interaction efficiency, interface design consistency, and interactive service support, so that it can function optimally as a public service medium.

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Published

2026-02-27

How to Cite

Langi, E. I. S., Isnawaty, I., Febiola, F., Wulandari, S., Yurismawati, W. O., Rahmiyanti, W., Nisa, A. F., Asmawaty, N., Annisa, S., Mokoi, H. T., & Pramono, B. (2026). Analysis of the Usability of the Tinanggea Subdistrict Website Using the Usability Testing Method. SISINFO : Jurnal Sistem Informasi Dan Informatika, 8(1), 11–19. https://doi.org/10.37278/sisinfo.v8i1.1461

Issue

Vol. 8 No. 1 (2026): SisInfo

Section

Articles

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Copyright (c) 2026 Elda Indah Sanda Langi, Isnawaty Isnawaty, Frisilia Febiola, Suci Wulandari, Wa Ode Yurismawati, Wa Rahmiyanti, Awaliyah Fadhilatun Nisa, Nindy Asmawaty, Sheera Annisa, Hasmina Tari Mokoi, Bambang Pramono

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